Tuesday, September 15, 2009

Flying Asiana to Asia

Long-time travelers to Asia learn to master the travel options to that region, because it's a long haul, it can be an expensive one, and Asian travel oftens means landing in a crowded steambath. The energy levels in Asian cities can be enervating as well, so you need to have your A-game with you when you land.

I've had a good experience with Asiana Airlines on a few recent trips. This is South Korea's other major airline, and it's rated as one of the very few "five-star airlines" in the world (see www.airlinequality.com).

I'll give it 4.5 stars, I guess. I don't get to travel Singapore Airlines business class like the Thom Friedmans of the world, so I can't compare my experience with those who've raved about Singapore for years. I have traveled on Cathay Pacific (in economy), and found it to be the most pleasant experience one can have for 12+ hours in a metal tube.

Back to Asiana. Nice legroom, personal entertainment systems (although the "city info" is laughable), a neutral-colored color scheme that (no kidding) helps me sleep, and efficient service make it a nice experience.

Nice, but not overwhelmingly so. Remember, Koreans are hardly the shrinking violets of the Asian world, so don't expect anyone to grovel for you in the way flight attendants are depicted in ads for many Asian airlines.

Korean culture is very direct, like that of the US. So, think United Airlines, but without the overt, deliberate nastiness that's invariably found in the happy employees of the Friendly Skies.

If you're connecting to Southeast Asia, it may seem you've wasted time flying past Tokyo for an hour to reach Seoul, only to track back on your connecting flight. But the schedules out of Narita can have longer connecting times, and this airport can have delays that one rarely sees at the spacious new Incheon airport in Korea.

You get hearty Korean food on these flights as well--much less strange to the US palate than anything you might encounter from a Japanese airline, and much less bad than the crap United et al still like to serve to the unfortunates trapped on their planes.

And here's the fun thing. One of the routes I take has a 12-hour layover on the return to the US. I do this because Asiana's fares are often several hundred dollars less than that of its competitors. But if you call the airline beforehand, you'll get a very nice hotel room for the day, free of charge, so you can sleep and not be a total waste upon arrival back home. Alternatively, you can take a city tour, which I've been told is a lot of fun. For me, I take the room and the sleep every time! Be sure to call ahead, because you won't get this without a reservation.

Asiana is part of the Star Alliance. Most flights receive 70% mileage credit on United, but if you just go ahead and join Asiana, you'll get upgraded into the frequent-flyer hierarchy much more quickly.

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